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Unit 1: SAP Solution Manager Environment
Lesson: Introducing the Course
Lesson: Explaining Application Lifecycle Management (ALM) and Usage Rights
Lesson: Explaining the Integrated Tools
Lesson: Authorization Management
Unit 2: SAP Solution Manager System Landscape
Lesson: Planning the SAP Solution Manager Architecture and Landscape
Lesson: Agent Infrastructure for the SAP Solution Manager System Landscape
Unit 3: SAP Solution Manager Sizing, Installation, and Upgrade
Lesson: Sizing an SAP Solution Manager System
Lesson: Installing an SAP Solution Manager System
Lesson: Preparing to Upgrade an SAP Solution Manager System
Unit 4: Management of System Data in the SAP Solution Manager System Landscape (SLD, LMDB and Support Portal)
Lesson: Describing the Functions and Consumers of the System Landscape Directory (SLD)
Lesson: Synchronizing Data to the Landscape Management Database (LMDB)
Unit 5: SAP Solution Manager Configuration: Guided Procedures and Mandatory Configuration
Lesson: Performing Prerequisite Checks for Configuring SAP Solution Manager
Lesson: Explaining the Guided Procedures for Configuring SAP Solution Manager
Lesson: Performing the System Preparation
Lesson: Performing the Infrastructure Preparation
Lesson: Performing the Basic Configuration
Lesson: Appendix: Explaining Embedded Search Architecture and Configuration
Unit 6: Managed Systems Configuration
Lesson: Preparing the Managed Systems Configuration
Lesson: Performing the Managed Systems Configuration for SAP S/ 4HANA and Java Systems
Lesson: Explaining the Managed Systems Configuration - Additional Functions
Lesson: Cross Scenario Configuration - Usage Logging (UPL)
Lesson: Describing the Available User Interfaces
Unit 7: Business Partner Types in SAP Solution Manager
Lesson: Creating Business Partners in SAP Solution Manager
Unit 8: Process Management (SOLADM and SOLDOC)
Lesson: Describing Solution Administration
Lesson: Describing Solution Documentation
Unit 9: SAP EarlyWatch Alerts (EWA)
Lesson: Describing SAP EarlyWatch Alert (EWA) Concept and Configuration
Lesson: Creating an SAP EarlyWatch Alert (EWA) Report Manually
Lesson: Accessing SAP EarlyWatch Alert Reports
Lesson: Describing the EarlyWatch Alert Management Guided Procedure (GP)
Lesson: Appendix: Describing an Example of an EarlyWatch Alert Java
Unit 10: SAP Engagement and Service Delivery
Lesson: Explaining Service Delivery and Engagement in SAP Solution Manager
Lesson: Creating Issues in SAP Solution Manager
Lesson: Using Service Delivery Options in SAP Solution Manager
Lesson: Appendix: Describing the Engagement and Service Delivery Guided Procedure (GP)
Unit 11: Change Management
Lesson: Using Maintenance Planner
Lesson: Managing Licenses and Maintenance Certificates
Lesson: Using System Recommendations
Unit 12: Job Management
Lesson: Explaining the Challenges of Job Management
Lesson: Controlling End User Jobs using the Job Request Function
Lesson: Using Job Documentation
Lesson: Monitoring Background Jobs with SAP Solution Manager
Lesson: Optimizing the Background Job Schedule with SAP Solution Manager Tools
Lesson: Setting Up Job Scheduling Management in SAP Solution Manager
Lesson: Using External Schedulers in SAP Solution Manager
Unit 13: Root Cause Analysis (RCA)
Lesson: Explaining End-to-End Root Cause Analysis – Overview
Lesson: Using CA APM Introscope
Lesson: Using End-to-End Workload Analysis (WA)
Lesson: Using End-to-End Exception Analysis (EA)
Lesson: Using End-to-End Change Analysis (CA)
Lesson: Using End-to-End Trace Analysis (TA)
Lesson: Appendix: Exception Management
Lesson: Appendix: Configuration Validation
Unit 14: Monitoring and Alerting Infrastructure (MAI)
Lesson: Introducing the Monitoring and Alerting Infrastructure (MAI)
Lesson: Introducing the Monitoring Template Concept, Configuration
Lesson: Using the System and Application Monitoring functions
Unit 15: Dashboards and SAP Mobile Application
Lesson: Dashboard Builder
Lesson: Focused Insights
Lesson: SAP Mobile Applications
Unit 16: Service Level Reporting (SLR)
Lesson: Configuring Service Level Reporting (SLR)
Lesson: Accessing Service Level Reports