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Unit 1: Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
Lesson: Executing a Service Process in SAP S/4HANA
Unit 2: Learning the General Configuration of Service Processing
Lesson: Configuring a Transaction Type
Lesson: Configuring an Item Category
Lesson: Configuring Item Category Determination
Lesson: Configuring Copying Control for Business Transactions
Lesson: Configuring the Integration with Controlling in SAP S/ 4HANA
Lesson: Configuring the Integration with the Cross-Application Time Sheet (CATS)
Lesson: Configuring Pricing for Service Transactions
Lesson: Configuring More Basic Settings for Business Transactions
Unit 3: Configuring an On-Site Service Process
Lesson: Configuring Service Requests
Lesson: Configuring Service Order Quotations and Service Orders
Lesson: Configuring Service Confirmations and Service Billing
Lesson: Configuring the Maintenance Service Scenario
Unit 4: Configuring In-House Repair
Lesson: Processing an In-House Repair
Lesson: Learning the Configuration of In-House Repair
Unit 5: Configuring Service Contracts
Lesson: Learning the Configuration of Service Contracts
Unit 6: Appendix: Understanding the Technical Architecture and the Configuration of the User Interface
Lesson: Outlining the Architecture Behind SAP S/4HANA Service
Lesson: Configuring the User Interface