Book: [C4H440] SAP Cloud for Customer Administration

Looking to expand your SAP knowledge using trusted resources? Our SAP Cloud for Customer Administration (C4H440), latest book from SAP Learning Hub, is your key to mastering SAP systems and processes. Perfect for students, professionals, and SAP enthusiasts, this book provides verified content straight from the source.

Product Highlights:

• Product Category: Customer Relationship Management
• Product: SAP Customer Experience
• Book Code: C4H440
• Book Title: SAP Cloud for Customer Administration

Contents: Book SAP Cloud for Customer Administration [C4H440]

Unit 1: Introduction to SAP Sales and Service Cloud
Lesson: Articulating the Functional Capabilities of SAP Cloud for Customer

Unit 2: Starting the Project
Lesson: Preparing for the Implementation Project
Lesson: Describing Fine Tuning
Lesson: Describing Q-Gates

Unit 3: Account and Contact Management
Lesson: Understanding the Basic Functions of Account and Contact Management

Unit 4: Products and Price Lists
Lesson: Understanding Products and Price List Concepts in SAP Sales Cloud

Unit 5: Organizational Structure
Lesson: Explaining the Role of an Organizational Structure in the Solution

Unit 6: Territory Management
Lesson: Defining Complex Territory Hierarchy Structures

Unit 7: User and Role Management
Lesson: Maintaining Employees and Explaining What a Business User Is

Unit 8: Data Migration
Lesson: Understanding Data Migration

Unit 9: Integration
Lesson: Describing Integration Scenarios with SAP CRM and SAP S/4HANA
Lesson: Describing Integration with Microsoft Outlook
Lesson: Describing Integration with Field Service Management
Lesson: Describing the Benefits of Integration with Social Media

Unit 10: Notifications, Workflow, and Approvals
Lesson: Setting Up Workflows and Approval Processes

Unit 11: Personalization and Extensibility
Lesson: Describing How to Use Personalization and Adaptation

Unit 12: Analytics Framework
Lesson: Exploring the Standard Reports and Creating or Modifying Views for Those Reports

Unit 13: Mobile
Lesson: Describing the Different Mobile Access Options

Unit 14: Preparing for Go-Live
Lesson: Describing the Necessary Go-Live Activities

Unit 15: Solution Walkthrough
Lesson: Preparing for Solution Walkthrough

 

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Who Should Use This Book?

• SAP learners seeking verified content from a trusted source.
• Professionals aiming to strengthen their SAP skills.
• Consultants needing reliable reference material.