SAP C_C4H225_12 Exam - Free questions
SAP Emarsys Customer Engagement Implementation
C_C4H225_12 Free Questions:
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Question No. 1) A customer left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger do you need to use in your Interactions program?
A) Web Extend > View product page
B) Web Extend > Updated cart
C) Mobile Event > Cart
D) Wishlist Event > Updated Wishlist
Question No. 2) How are list-unsubscribes generated?
A) A recipient changes his or her newsletter information in the account profile
B) A recipient opts out by using the Unsubscribe link in the email header
C) A recipient opts out by using the Unsubscribe link in the email footer
D) A recipient opts out by using the Unsubscribe link provided by the email client
Question No. 3) You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed? (2 correct)
A) When the Web Channel campaign is launched
C) Every 2 hours
D) On a daily basis
Question No. 4) How does the IP access control functionality work?
A) Users logging in from one of the IP addresses from an allow list can log in using the registered phone number only. All other IPs are fully restricted.
B) Users logging in from one of the IP addresses from an allow list can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two-step authentication.
C) Users logging in from one of the IP addresses from an allow list can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two- step authentication
D) Users logging in from one of the IP addresses from an allow list can log in with their user name and password only. All other IPs are fully restricted
Question No. 5) You need to update some existing contact records using the SAP Emarsys Customer Engagement API. Which HTTP method should be used when calling the API?
Question No. 6) You want to prevent a specific coffee brand, GALLO, from being recommended on your website, although it will still be available to purchase. How can you do this?
A) Use command ([include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product pages
B) Use command ([exclude 'brand, is 'ALL') on all pages.
C) Use command ([exclude 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product pages
D) Set available to "false" in product catalog for all products of that brand.
Question No. 7) How does contact duplication work in SAP Emarsys Customer Engagement? (2 correct)
A) Contacts with the same unique identifier are merged automatically on import
B) Contacts with identical first name and last name are merged automatically
C) It runs once a day, checking against the full database
D) It runs every time a new contact is about to be imported.
Question No. 8) Which database CANNOT be used for campaign personalization in SAP Emarsys Customer Engagement?
A) Amazon Redshift
B) Google BigQuery
C) Microsoft SQL Server
Question No. 9) You want to create a trigger in order to send a password reset email. Which data management option do you need?
A) Form Settings > Opt-in Invitations and Interests
B) External Event
C) Channels > Triggered Email
D) Field Editor
Question No. 10)You want to provide an omnichannel experience to your customers by extending your Web shop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?
A) Use the same identifier across all channels.
B) Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
C) Use full name and email address as the unique identifier.
D) Enable SAP Emarsys Customer Engagement A1 to automatically identify unique contacts.
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